Emergency Payments & Financial Access Survey

01. About you

Age group Gender Province / region Area type Employment status Approx. monthly personal incomeEmail address Phone number Optional

02. Emergency experience

In the last 24 months, have you personally faced an unexpected situation where you urgently needed to pay for something?

Yes No

Main situation

Approx. amount How quickly was payment needed?

Who needed the payment?

03. How did you arrange the payment?

Which methods did you use or consider? Select all that apply

Final payment method How difficult was it?

What made payment difficult? Select all that apply

04. How did it feel?

How stressful was arranging the payment? Which feelings did you experience? Select all that apply How confident are you that you could arrange PKR 50,000 for a genuine emergency within 30 minutes?

05. Hypothetical future service

How valuable would such a service be? How likely would you be to subscribe if it genuinely solved the problem? What would you personally be willing to pay for a year? Preferred payment frequency

06. What would make you trust it?

Choose up to 5 factors. What is the single biggest problem you would want a service like this to solve? Any other comment or suggestion?

Please do not enter sensitive financial credentials anywhere in this survey.

How do people handle unexpected payments during an emergency?